1. Creating an Account .
3. Security Policy
All your transactions are secure when you place an order online at .com. Your personal information is secured before being sent over the Internet, which ensures the privacy and high level of security of all your information.
4. Customer eligibility
Customers or Users must be over 18 years of age and registered with us. .com is not intended for children under the age of 18. We will not knowingly collect information from visitors in this age group.
5. Price and Payment
5.1 All our product prices include all applicable statutory taxes. 5.2 We make every effort to make sure that the pricing and availability of Products on our Website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale. 5.3 We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice. 5.4 Our shipping charges include a standard delivery rate of Rs. 99 if the order value is less than Rs. 1000, and Free delivery if the order value is more than Rs. 1000. 5.5 Standard delivery orders will be delivered within 2 to 7 working days. 5.6 You can make the payment via any one of the following methods of payment: Credit/Debit Card, Net Banking or Cash on Delivery. 5.7 Credit/Debit Card and Net Banking Payments are via our online payment service partners, BillDesk and PayU, respectively.
6. Use of Information on the Website
6.1 The information provided on the Website or through our services is intended for informational purposes only, and is not intended to diagnose, treat, cure or prevent any disease. 6.2 The information on this Website is not a substitute for professional medical advice or treatment for specific medical conditions. You mustn't make medical decisions, and you should always seek the advice of your physician or other qualified healthcare professional with any questions you may have about your medical condition. 6.3 .com does not endorse any views or opinions that may be included in the Website Content or other information provided through our Services. Your submission of questions or reviews on our Products does not constitute a professional relationship between you and .com.
7. Disclaimer of Warranties and Limitation of Liability
8. Website Availability
We take all reasonable care to ensure the availability of the .com Website 24 hours every day, 365 days per year. However, the Website may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. .com does not warrant uninterrupted access to this Website or any linked website. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of our Website.
9. Links to third-party
We provide a link to third-party websites such as PayU and BillDesk, our online payment service partners which process your Net Banking and Credit/Debit Card payments, respectively. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such a Website link.
10. Terms of Sale
10.1 .com may accept or decline any order placed by a Customer in its absolute discretion without liability to you. 10.2 .com reserves the right to discontinue any program or offer on its Website. 10.3 We reserve the right, without prior notice, to limit the order quantity of any Products available on .com. 10.4 We acknowledge and you agree that you have fully and accurately disclosed your personal information and personal health information and consent to its use by the and/or its affiliates. You confirm that you have had a physical examination by a physician and do not require a physical examination. 10.5 If you are the patient/parent/authorized person on behalf of the patient, you authorise and appoint the and/or its affiliates, as your attorney and agent, to take all steps, sign all documents and to act on your behalf as if you were personally present and acting for yourself for the limited purposes of (a) obtaining a valid prescription for any prescription which you have sent the Pharmacy; and (b) packaging your prescriptions and delivering them to you. By making this purchase you hereby authorize and/or its affiliates to ship the order by Post/courier to your designated location. This authorization shall include, but not be limited to collecting and using your personal and personal health information as reasonably necessary for the fulfillment of your order. "YOU HAVE READ AND UNDERSTAND THESE TERMS AND AGREE THAT THEY SHALL BE BINDING UPON YOU AND YOUR ASSIGNS, HEIRS AND PERSONAL REPRESENTATIVES." 10.6 "If you are the parent/legal guardian/authorized person for the patient disclosed herein, you affirm that you are over the age of majority, and have full authority to sign for and provide the above representations to the and/or its affiliates on the Patient's behalf."
11. Prescription Medication Policy
11.1 .com, takes all precautions to strictly abide by the laws and regulations outlined in the dispensing of prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines. 11.2 .com will not dispense any prescription medication without a valid prescription from a licensed physician. 11.3 If you are ordering prescription medication(s), you hereby confirm that you will send us a scanned copy of your valid prescription(s) via email, fax, Whatsapp, or by post, and this prescription shall then be subject to the scrutiny of and approval by our qualified Pharmacists. 11.4 The drug information provided in the .com is for informative purposes only and this Website is not intended to provide diagnosis, treatment or medical advice. We are not liable for any adverse effects or harm to you as a result of your reliance on the information on the Website. 11.5 requires either the User or Customer or the Caregiver to confirm he/she is completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines he/she orders from us. It is imperative to seek professional advice from your physician before purchasing or consuming any medicine from .com. 11.6 At .com, a Caregiver can order prescription medicines on your behalf.
12. Returns/Refunds Policy
At .com, we do our best to ensure that you are completely satisfied with our products. We understand that returns may be necessary in some cases. And we are happy to offer you peace of mind when you are not fully satisfied with the purchase and want to return the products to us. You may return the ordered item(s), or any item(s) included in the order, within 7 days of the arrival of your order. You may receive a full refund based on the conditions listed below: Please note: 'Returns Policy' may vary depending on the specific nature of the products. Refunds Possible If the Item(s) You Received: is different from the ones you ordered; are lost or damaged during transit; is past its expiry date; is a defective item. Returns NOT Eligible If the Item(s) You Ordered: is without original packing/accessories. falls under the following product categories: Oral care (toothbrushes, toothpaste), Women care (sanitary napkins, breast relievers) and other Personal hygiene products; is used or tampered with.
13. Copyrights, Trademarks and other Intellectual Property Rights
13.1 As per the Terms and Conditions of .com, the Website grants access to Users/Customers to view the content solely for visiting, ordering and communicating only. All materials in this Website, including, but not limited to, images, illustrations, text, logos and page headers, that are part of this Website are copyrights and/or other intellectual properties owned by. All other trademarks not owned by .com that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by .com. 13.2 You hereby agree that you will not reproduce, duplicate or copy the content of .com for any purpose, unless you have been specifically permitted to do so in a separate agreement with this Website.
14. User Indemnification
You hereby agree to indemnify, defend, hold harmless .com and its officers, directors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defenses.
15. Applicable Law and Jurisdiction
These Terms and Conditions and your use of this Website and its content will be governed by and construed in all respects by the laws of India subject to the jurisdictional courts of Chennai.
If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
17. No Waiver
No failure on the part of .com to enforce any part of these Terms and Conditions shall constitute a waiver of any of ' rights under these Terms and Conditions, whether for past or future actions on the part of any person. Neither the receipt of any funds nor the reliance of any person on actions shall be deemed to constitute a waiver of any part of these Terms and Conditions. Only a specific, written waiver signed by an authorized representative of .com shall have any legal effect whatsoever.
18.1 .com reserves sole discretion to accept, edit or reject any materials you may send to us (collectively, "Submissions") as part of the features in the Website, including but not limited to, Ratings & Reviews, Ask Our Pharmacist Your Questions and Testimonials. Such Submissions should not be offensive on moral, religious, racial or political grounds or of an abusive, indecent, threatening, unlawful, obscene, defamatory, menacing or otherwise objectionable nature. Transmitting such offensive materials may violate relevant laws, regulations, and ethics of pharmacy. 18.2 .com shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions. By posting, uploading, inputting or providing your Submissions, you hereby grant unrestricted use of the Submissions for any purpose, without compensation to you, including a non-terminable, royalty-free and non-exclusive license to use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. 18.3 You also represent and warrant that your Submissions will not infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy. 18.4 The User/Customer shall be prohibited to introduce, post, or transmit any information or software, which contains a virus, worm or other harmful components into the .com Website. 18.5 .com does not endorse and is not responsible for any Submissions on its Website. We will not be liable for any loss or harm caused by the Submissions or your reliance on the information, including but not limited to, statements, opinions and reviews posted by the Users/Customers, which may be inaccurate, offensive, obscene, threatening or harassing.
You agree that .com, in its sole discretion and for any or no reason, including without limitation if you breach these Terms and Conditions, may terminate your access to and use of the Website, at any time. You agree that any termination of your access to the Website or suspension of your account may be effected without prior notice, and you agree that .com shall not be liable to you for any such termination. Your right to use the Website/Service immediately ceases upon termination of your access/use of the Website.
20. Changes to these Terms and Conditions
We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website. It is your responsibility to review the .com Terms and Conditions regularly. Your continued use of the Website following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.